Terms & Conditions


Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:"Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We" and "Us", refers to r2net.in "Party", "Parties" refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. By becoming a registered user of r2net.in and our affiliate sites, you agree to be contacted by r2net.in and our affiliates via communication modes including but not limited to email, SMS, MMS, and telephonic calls. r2net.in is solely owned and run by R2 Net Solutions Pvt. Ltd. .

You agree that R2 Net Solutions Pvt. Ltd. may, in its sole discretion and without prior notice, terminate Your access to the Website and block Your future access to the Website if R2 Net Solutions Pvt. Ltd. determines that You have violated the terms of these Terms of Use or any other Agreement(s). You also agree that any violation by You of the Agreement(s) will cause irreparable harm to R2 Net Solutions Pvt. Ltd. , for which monetary damages may be inadequate, and You consent to R2 Net Solutions Pvt. Ltd. obtaining any injunctive or equitable relief that R2 Net Solutions Pvt. Ltd. deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies R2 Net Solutions Pvt. Ltd. may have at law or in equity.

R2 Net Solutions Pvt. Ltd. reserves the right to refuse access to use the Services offered at the Website to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so.


We accept Visa and Master Credit Card, Debit Cards and Net banking as mode of payments which are processed through our payment gateway partner Payubiz (India) Pvt Ltd. No information pertaining to payment is shared with us as you fill all the payment related information on your bank's site.


R2 Net Solutions Pvt. Ltd. has tied up with a third party enabler for the recharge. R2 Net Solutions Pvt. Ltd. is not responsible for any delay, pricing or cancellation of recharge from mobile operators end. Though, best efforts are made to keep the service above acceptance levels.

User is solely responsible for the selection of mobile operator and the recharge amount. R2 Net Solutions Pvt. Ltd. is not responsible for talk-time given against recharge done through R2 Net Solutions Pvt. Ltd. .in as this is purely at mobile operator's disposal.


All sales are final with no refund or exchange permitted. You are responsible for the payment of the account number and all charges that result from these payments. We shall not be responsible for any payment for an incorrect mobile number. In case an accidental  transaction has been executed on an erroneous account number, you are requested to mail [email protected] and intimate us on the phone numbers mentioned on Contact Us page. Please include in the Mail the following details the account username or number, plan name, payment value, transaction date and order number. We shall investigate and if the transaction is indeed made to an erroneous account number then we shall initiate a refund process towards same payment medium and will reflect in your account in 21 working days. Our decision in this regard will be final and binding.

Limitation of Liability

All transactions on the R2 Net Solutions Pvt. Ltd. website, monetary and otherwise, are non-refundable, non-exchangeable and non-reversible, save and except in the event of proven gross negligence on the part of R2 Net Solutions Pvt. Ltd. or its representatives, in which event the user agrees that the user shall only be entitled to a refund of the amount actually paid by the user and actually received by R2 Net Solutions Pvt. Ltd. with respect to the recharge done by the user.

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if R2 Net Solutions Pvt. Ltd. has been advised of the possibility of such damage. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, R2 Net Solutions Pvt. Ltd. liability in such jurisdictions shall be limited to the extent of the amount actually paid for by any user while availing any of the services on the R2 Net Solutions Pvt. Ltd. website.

Modification of These Terms and Conditions of Use

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. User is required to check terms and conditions at every visit. No notification communication will be done subject to change in terms and conditions.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of god, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

General Provision

All the terms and conditions between you and R2 Net Solutions Pvt. Ltd. .in shall be governed by the law of India. By visiting R2 Net Solutions Pvt. Ltd. .in, you agree to the laws. Any dispute of any sort that might arise between you and R2 Net Solutions Pvt. Ltd. . in or its affiliates is subject to Gurugram jurisdiction only.

1. All Plans charges exclude: Installation & Security Deposit(if any), Service tax: As applicable
2. Minimum Access speed / bandwidth contention ratio is 1:2, it may vary from time to time subject to site accessed and additional network conditions. Maximum bandwidth contention ratio is 1:5.
3. As per Govt. of india( TRAI / DOT ), Broadband connectivity has been defined there in as Always-on minimum download speed of 512 kbps.
4. R2 Net reserves the right to change the tariff plans / services without any prior notice / approval.
5. All Charges are payable in advance.